Returns & Exchanges

At Gumball, we want every bite to be perfect, which is why we offer a 30-day satisfaction guarantee on all our gourmet treats and pantry staples. Due to the perishable nature of our food items, we provide full refunds or replacements if your order arrives damaged or doesn't meet our freshness standards.

1

Check Your Items

Inspect your delivery immediately upon arrival to ensure all food items are sealed and meet your expectations for quality.

2

Contact Support

Email our team at hello@gumball.com with your order number and photos of any damaged or incorrect products within 7 days of delivery.

3

Verification

Our quality assurance team will review your request and provide a resolution within 48 hours, including a return shipping label if necessary.

4

Refund or Replacement

Once approved, we will either ship out a fresh batch of your items immediately or issue a full refund to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing